Article ID: 218153 Last Review: January 24, 2007 Revision: 3.3 This article was previously published under Q218153 IMPORTANT: This article contains information about modifying the registry.When you create a hyperlink in an Office document and then click the link, you may receive the following error message.Unable to open. Cannot locate the Internet server or proxy server.NOTE: The hyperlink does work if you type it directly in the browser or in the Open box of the Run dialog box (click Start, and then click Run ).
This problem occurs when the following conditions are true: You are using Microsoft Internet Explorer: A proxy server. Quit any programs that are running. Click Start, and then click Run. Type regedit in the Open box, and then click OK. In Registry Editor, browse to the following subkey. This registry key will not be different for the different versions. ![]() Name the new subkey Internet. Make sure the Internet subkey is selected. On the Edit menu, point to New, and then click DWORD Value. Add the following registry value: Value Name: ForceShellExecute. Powerpoint Cannot Locate The Internet Server Upgrade The HlinkIf your operating system is Microsoft Windows 2000, you must upgrade the Hlink.dll file. Powerpoint Cannot Locate The Internet Server Update Is IncludedThis update is included with Windows 2000 Service Pack 1. A hyperlink may not go to a Microsoft Word document or a Microsoft Excel worksheet after you use this workaround. Customer Service For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more. Discussion groups and Forums about specific Microsoft products, technologies, and services. Page Tools Print this page E-mail this page Microsoft Worldwide Save to My Support Favorites Go to My Support Favorites Send Feedback Manage Your Profile Contact Us Services Agreement 2008 Microsoft Corporation.
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